How to Cancel HomeAdvisor

To cancel HomeAdvisor as a contractor, first identify the agreement and legal entity on your signed order. Most current Angi Pro lead accounts go through Customer Care at 877-947-3639. Ask to cancel the agreement and renewal, confirm any contract-based termination fee, stop new leads, and send the effective date in writing.

Disclosure: theBuildd publishes this guide and sells exclusive contractor leads. The cancellation instructions below come from Angi and HomeAdvisor documents, not from an account we operated or a claim about how a particular call will go.

This page is for contractors with paid HomeAdvisor, Angi Leads or Angi Pro products. It does not cover homeowner memberships or canceling a scheduled home service.

Method: what we compared and what counted as evidence

This is desk research, not an account test. We compared the current Angi Pro Agreement, the December 2024 Service Professional Agreement, the Website License and Services Agreement, and March 2026 contractor help guidance. The criteria were contracting entity, cancellation channel, notice timing, renewal effect, fee language, account access, profile status and communication opt-out.

First-party terms and help documents support claims about Angi’s own published processes. A signed onboarding contract takes priority when the general terms say it does. We used a regulator’s case record for historical context, excluded anonymous reviews and unverified fee percentages, and reported a missing universal price or termination fee as unavailable rather than estimating one.

All cited contract, help, pricing and regulator sources were checked on August 20, 2026. The cancellation route can still change after that date, so match the current document title and version against the copy you accepted before sending notice.

The name on your contract decides the cancellation route

HomeAdvisor is still visible as a brand, domain and login, but the logo is not the contract. The current Angi Pro Agreement identifies the contracting party as HomeAdvisor Inc. d/b/a Angi Pro. It also incorporates the contractor’s onboarding contract and says that document controls if the two conflict.

Older paperwork can point somewhere else. A December 2024 Service Professional Agreement assigned Angi Leads subscriptions to HomeAdvisor Inc. d/b/a Angi Leads, Angi Ads subscriptions to Angie’s List, Inc. d/b/a Angi Ads, and split contractors who bought both products across those two relationships.

There is also a separate, still-published Angi Leads Website License and Services Agreement. That document names Angi Leads, Inc. d/b/a Angi Leads and covers a website, licensed content, hosting and related services. Its termination instructions are not the same as the current lead-account instructions.

Do not choose a route from the card descriptor, app icon or salesperson’s email signature. Open the acceptance email, order, insertion order or downloaded contract. Match the title and entity word for word. If the account contains two paid products, treat that as two cancellation checks until Angi confirms otherwise.

Sources: Angi Pro Agreement version 1.4, effective May 12, 2026; Angi Service Professional Agreement, updated December 18, 2024; and Angi Leads Website License and Services Agreement, all checked August 20, 2026. Competitor sources are named without links under theBuildd’s editorial policy.

How to cancel HomeAdvisor in 2026

For a current contractor lead account, collect the signed onboarding contract, save account records, check the term and renewal date, then call Angi Customer Care at 877-947-3639 during published business hours. Request agreement cancellation, non-renewal and a stop to new leads, then obtain written confirmation and verify later billing against it.

1. Download the governing documents. Save the onboarding contract, general terms, amendments, invoices and acceptance email. Record the legal name of your business and every account number attached to it.
2. Export the account evidence. Save lead history, disputed-charge records, credits, invoices, spend settings and any messages needed for open homeowner work. The current agreement says account access ends when the agreement terminates.
3. Mark the dates. Find the initial term, renewal date, current-term end date and any notice deadline. Do not assume that the monthly billing date makes a subscription month to month.
4. Read the termination clause. Search the PDF for “termination,” “automatic renewal,” “ETF,” “notice” and “Contract.” Copy the relevant language into your call notes.
5. Call the official contractor line. Angi’s help article dated March 5, 2026 lists 877-947-3639, Monday through Friday, 8 a.m. to 8 p.m. Eastern. Call during that window because the general terms tie receipt of notice to normal business hours.
6. Name every requested outcome. Say that you want to cancel the agreement, prevent renewal, stop new lead delivery and close the paid account. A pause or a lower spend target is not the same instruction.
7. Get the result in writing. Ask for the notice-received time, last lead date, subscription end date, renewal status, account-closure date, remaining balance and any fee. Save the representative’s name and confirmation number.

The current terms say charges for leads or services delivered before received notice remain payable. They also say a subscription canceled during its term may stay usable until that term ends and will not renew afterward. That makes “When is it canceled?” too loose. Ask for each date separately.

Sources: Angi Help Center, “How to Cancel Your Angi Agreement,” dated March 5, 2026; Angi Pro Agreement version 1.4, effective May 12, 2026, Sections IV and VIII; checked August 20, 2026.

Read the fee clauses before accepting an exit amount

The general Angi Pro terms do not set one universal early termination fee. They say an ETF may apply only when the contractor’s onboarding contract includes one. The same terms place the subscription length in that contract, too. Ask for the number, not the adjective.

If Customer Care quotes a fee, request five items in writing: the clause authorizing it, the subscription start and end dates, the amount already paid, the remaining obligation, and the stated calculation. Do not calculate a legal obligation from a forum percentage or another contractor’s contract. Your documents supply the inputs.

The distinction between ending renewal and ending service matters here. Under the published Pro Agreement, notice before a renewal term prevents automatic renewal. A mid-term cancellation can leave the subscription available through the current term, while termination of the broader agreement can end account access. Ask which action the representative is processing.

The website-services contract is different again. Its published text requires all Angi Leads accounts to be paid in full before termination becomes effective and describes a termination charge tied to remaining Order fees, subject to stated exceptions. Use that only when the exact website agreement and an applicable Order appear in your file.

Sources: Angi Pro Agreement version 1.4, effective May 12, 2026, subscription and termination provisions; Angi Leads Website License and Services Agreement, termination provisions; checked August 20, 2026.

One verified historical price set exists, but it is not a current rate card. The FTC’s March 2022 complaint announcement said service providers generally paid a $287.99 annual membership plus separate lead fees. It said many also paid $59.99 for the first month of mHelpDesk, bringing those subscription charges to $347.98. Treat all three figures as history, not a quote.

The FTC finalized its HomeAdvisor order in April 2023, requiring up to $7.2 million in redress and restricting false or misleading claims about leads. The complaint alleged false, misleading or unsubstantiated claims since at least mid-2014. HomeAdvisor disputed the allegations, calling them “outrageous” and the suit “meritless.”

That record is a reason to preserve the sales description, fee explanation and cancellation confirmation. It does not cancel a contractor’s agreement, establish a current price, or prove that an individual charge is wrong. The FTC price figures came from its March 2022 complaint announcement; the final-order record and both price sources were checked August 20, 2026.

This is a practical document-reading guide, not legal advice. If the amount is material, the contract is missing, or the parties disagree about notice, have a qualified attorney review the actual documents before you accept a settlement or waive a claim.

Keep lead disputes, cancellation and profile removal separate

Canceling does not automatically settle every open item. The current Pro Agreement says billing disputes must be submitted in writing within 30 days after a charge is incurred. It also says a contractor loses account access on termination. Preserve the records and submit any timely dispute before access disappears.

That does not mean a disputed lead cancels the subscription. It means there are parallel workstreams: dispute the charge under the applicable policy, send the cancellation notice under the contract, and document each outcome. Combining them into one request makes the record harder to audit later.

The public profile is another separate item. The current agreement says Angi may keep displaying business information after the advertising relationship ends while making clear the business is no longer in the network. It also says Angi will remove that information after a written request. Send and retain that request if removal is the desired outcome.

Communication consent needs its own instruction, too. The agreement says some contact consent survives cancellation unless the contractor expressly opts out afterward. It gives STOP as the method for automated texts, while noting that non-automated contact may continue. State the scope of the opt-out in writing after the account closes.

Finally, deleting credentials or requesting deletion of personal information is not agreement cancellation. Angi’s help center presents those as separate paths. Finish the paid-account cancellation first, then handle login, profile, communications and privacy requests one by one.

Sources: Angi Pro Agreement version 1.4, effective May 12, 2026, account disputes, profile display, contact consent and termination provisions; Angi Help Center cancellation article dated March 5, 2026; checked August 20, 2026.

Verify closure against records, not memory

A clean cancellation file should let someone who missed the call reconstruct what happened. Store the signed documents, your notice language, timestamp, representative, confirmation number, effective dates, last invoice and any follow-up correspondence in one folder.

Review the account and payment activity after the date Angi confirmed. Compare any later line item with the last lead date, current-term end date and final balance in the written confirmation. If something differs, reply with the contract clause and confirmation record rather than starting the story again from memory.

The invoice will never tell you that. An invoice shows what was charged, not whether the charge matched the agreed notice time, lead-delivery cutoff or renewal status. The cancellation file connects those facts.

Use this compact closeout sheet:

Build the replacement before switching lead providers

Cancellation fixes a contract problem. It does not fill next month’s estimate calendar. Before turning off a working source, tag its recent contacts and calculate the cost per qualified opportunity, held estimate and sold job. The contractor lead-cost framework gives those stages without pretending one headline price answers the question.

Run a bounded overlap when cash flow allows it. Give the old and new sources the same ZIP codes, trade, response coverage and outcome definitions. Then compare HomeAdvisor alternatives for contractors on distribution, qualification, billing and control rather than raw contact count.

If the old problem was provider-created competition, moving to another shared marketplace preserves it. Use the theBuildd and HomeAdvisor comparison to inspect that specific model change. If the problem was only a long commitment, a flexible shared source may still be a rational test.

theBuildd is the first alternative to test when the required change is one buyer per residential lead. Every lead is phone-qualified by a five-person in-house team, delivered by text and email in under 10 minutes, and never shared, resold or recycled. Territory is locked by ZIP code and trade, and bad leads are replaced.

The honest limits matter. Availability depends on whether the trade and ZIP codes are open. Typical volume is 10 to 15 qualified leads a week depending on trade, territory size and local demand, with no guaranteed floor. Contractors can check covered residential trades and published plan pricing before a call.

A published price makes the overlap math testable. theBuildd’s pricing page, checked August 20, 2026, lists a $200 one-time trial for four to seven exclusive, call-verified leads. The price and delivery range are published inputs. The booked-job share below is a labeled assumption for illustration, not a forecast or a reported theBuildd result.

At the four-lead end, the lead cost is $200 ÷ 4 = $50. Applying Assumption A, booked-job cost is $50 ÷ 0.25 = $200. The same result appears by counting expected bookings first: 4 × 0.25 = 1 booked job, then $200 ÷ 1 = $200 per booked job.

At the seven-lead end, the lead cost is $200 ÷ 7 = $28.57. With the same assumption, expected bookings are 7 × 0.25 = 1.75, and booked-job cost is $200 ÷ 1.75 = $114.29. The 1.75 is an average planning value across repeated tests, not a promise of a fractional job.

This arithmetic does not establish that 25% is realistic for your business. Replace Assumption A with your own booked jobs divided by delivered leads, keep the cohort’s trade and ZIP codes fixed, and compare the result with the old source. If four leads produce zero bookings, report zero and treat cost per booked job as undefined, not $0.

Get the exclusivity, territory, qualification questions, delivery timing and replacement rule into the order you accept. Apply the same contract discipline to us that you applied on the way out of HomeAdvisor.