In this article
Heat pump leads are residential homeowners exploring a heat pump installation, replacement or conversion. The strongest leads match the contractor’s service area, equipment scope and timing, then surface the incentive, comfort and electrical questions that will lengthen the sale. Treating them like emergency HVAC calls wastes estimator time and depresses close quality.
theBuildd publishes this comparison and sells exclusive, phone-qualified residential HVAC leads. We rank our service first on one-buyer distribution, ZIP-and-trade territory protection, human qualification, delivery speed and replacement. Those criteria do not prove a particular contractor’s close rate or profit.
How this comparison was built
The benchmark supplied for this update covered 13 pages currently ranking for heat-pump-lead and adjacent HVAC-lead queries. We compared their depth, H2 count, tables, distinct dollar figures, methodology, dated price checks, primary government sourcing and commercial disclosure. The evidence snapshot is dated August 20, 2026.
We then compared lead sources on six contractor-side criteria: distribution, pre-delivery qualification, pricing basis, handoff speed, work left for the contractor and the written remedy for an invalid lead. A source did not receive credit for an adjective such as “qualified” unless its public terms explained what the word meant.
Price and product claims required a current first-party page from the company making the claim. Incentive and labor-market claims required a government, standards-body or professional-association source. Third-party price estimates were excluded from the published-price table below rather than presented as established fact.
This is a document comparison, not a mystery shop or an outcome study. We did not buy every service, test every territory or infer close rates from marketing copy. theBuildd’s first-place position reflects the stated criteria and disclosed relationship, not an independently measured return on investment.
Heat-pump demand carries more education than a repair call
A no-cooling lead starts with a failed system and an urgent appointment. A heat-pump inquiry may start with a rebate ad, an aging furnace, a desire to add cooling, or a question about leaving oil or propane. Those are different buying situations wearing one label.
The installer must usually explain system configuration, cold-weather performance, backup heat, duct condition, electrical work and operating behavior before a proposal makes sense. ENERGY STAR tells contractors to design first, document the work and educate the homeowner, and says good communication supports cooperation during installation (ENERGY STAR contractor guidance).
That education is not failed qualification. It is part of this job type. The provider’s job is to reveal how much education remains, so your estimator knows whether the next step is a phone consult, site survey or disqualification.
The 2026 incentive conversation starts with what ended
The federal Energy Efficient Home Improvement Credit does not apply to expenditures or property placed in service after December 31, 2025, according to the current IRS Form 5695 instructions. A homeowner repeating the former $2,000 heat-pump credit is therefore not proof of current eligibility.
At the same time, rebates have not disappeared. The Department of Energy says states, territories and Tribes manage Home Energy Rebates and decide which products qualify (DOE Energy Savings Hub). ENERGY STAR also maintains a ZIP-code incentive finder for state, utility and local offers.
This is the education gap. A buyer may be genuinely motivated and factually out of date. Qualification should capture the incentive they expect, the source they saw and whether the project depends on that money. It should never turn a lead seller into a tax adviser or promise that the homeowner qualifies.
An incentive-aware homeowner can still be a strong lead. The useful question is whether the project survives once the current local offer, eligibility rules and net price are explained.
Compare lead sources by who explains what
The best source depends on the work your office can absorb. We put theBuildd first because it satisfies the stated one-buyer and qualification criteria. Google can be better for immediate local search demand. Your own marketing can build brand equity that no lead provider transfers.
| Source | Distribution | Work done before handoff | Contractor carries | Pricing basis |
|---|---|---|---|---|
| 1. theBuildd | One buyer; never shared, resold or recycled | In-house call verification, residential intent, consent check and territory match | Technical fit, incentive verification, survey, design and close | Flat plan or paid trial |
| 2. Google Local Services Ads | Direct calls or messages from the contractor’s ad | Search intent and platform screening | Profile, budget, live response, qualification and lead feedback | Charged lead |
| 3. Contractor-owned search or paid campaign | Direct to the contractor | Whatever the landing page and office collect | Campaign management, tracking, screening and follow-up | Ad spend, agency cost or staff time |
| 4. Shared marketplace | The homeowner may reach several contractors | Varies by marketplace and product | Competition, qualification, estimating and remedy process | Usually per lead or contact |
| 5. Referral and customer base | Direct introduction | Trust context from the referrer | Timing, consistent volume and full technical sale | Referral cost or internal program cost |
Google source: Google Local Services Help, “Manage leads and jobs,” and current lead-credit guidance, checked 20 August 2026. Shared-marketplace terms vary, so recipient count and remedies belong in the order you accept.
Published prices need their billing unit beside them. A per-lead figure, a monthly plan and an advertising range are not interchangeable, even when all three appear under “HVAC leads.” These were the public figures we could verify directly on August 20, 2026.
| Published source | Public figure checked August 20, 2026 | What the figure covers | What it does not establish |
|---|---|---|---|
| 1. theBuildd | $200 one-time trial for 4–7 leads; $3,000 monthly or $2,000 every two weeks for Lead Generation; $3,500 monthly for Lead Gen + SEO | Exclusive, call-verified residential leads under the applicable plan | Close rate, job revenue or a fixed volume floor |
| 2. 99 Calls | $54.99 per organic HVAC lead; published $129–$429 Google Ads and $35–$120 Local Services Ads lead ranges | The company’s own flat organic price and stated nationwide paid-channel ranges | A heat-pump-only price or an independent market average |
| 3. Google Local Services Ads | No national fixed dollar rate published | Valid leads charged against a budget; price can vary by location, job type, lead type and bid mode | The cost in a contractor’s territory before the account shows an estimate |
Sources: theBuildd pricing, 99 Calls’ “HVAC Leads” page, and Google Local Services Help, “How leads work,” checked August 20, 2026. The 99 Calls figures are that company’s published prices and ranges, not independent benchmarks. Competitor sources are named as plain text to avoid directing readers to a vendor.
The table is a starting point, not a verdict. Ask whether the price includes media spend, qualification, exclusivity, campaign management and replacement. If the billing units differ, convert each source to the same downstream event before deciding which one costs less.
The self-criticism matters. theBuildd is not the fit for commercial heat-pump projects, a buyer requiring a cash return instead of replacement, or a contractor demanding a fixed volume floor. Get exclusivity, qualification and replacement language into the accepted order, including the ZIP codes and trade.
Job economics make raw lead cost a weak comparison
ENERGY STAR’s current ZIP-code savings tool presents a typical heat-pump installation cost range of $10,000 to $25,000 (project-cost reference). That range is an industry consumer estimate, not theBuildd-specific job data, and it is not a margin estimate.
The range explains why one CPL cannot settle the buying decision. A ductless addition, central replacement, dual-fuel conversion and whole-home cold-climate design consume different survey, design, electrical and commissioning time. Separate them before comparing sources.
| Job lane | Early qualification signal | Cost that CPL misses | Funnel event to track |
|---|---|---|---|
| Ductless addition | Rooms, existing heating and desired comfort | Site layout, line-set route and electrical scope | Qualified survey |
| Central replacement | Existing equipment, ducts and failure timing | Load calculation, duct review and equipment selection | Held estimate |
| Dual-fuel conversion | Fuel, furnace age and operating goal | Controls, switchover design and customer explanation | Accepted design |
| Whole-home electrification | Current fuel, panel, envelope and budget | Electrical upgrades, multiple trades and longer decision cycle | Signed project |
Use the HVAC lead-cost benchmark for current channel pricing, then calculate your own source cost at each stage. Keep source spend, qualified surveys, held estimates and accepted jobs as separate denominators. Do not use a vendor’s “booking” number until its definition matches yours.
The invoice will never tell you that. Estimator hours spent correcting an obsolete incentive assumption are acquisition cost too, even though they never appear in the lead price.
A worked cost-per-booked-estimate calculation
Cost per booked estimate converts a source’s billing unit into an event the contractor can verify. The example below is illustrative, not a performance claim or forecast. Its only published market input is 99 Calls’ $54.99 organic HVAC lead price, checked August 20, 2026. Every conversion input is labeled as an assumption.
Named inputs:
- Published price input: $54.99 per organic HVAC lead.
- Assumption A: the test purchases exactly 20 leads.
- Assumption B: 25% of those leads book an estimate. This is example math, not an industry benchmark.
- Assumption C: 80% of booked estimates are held. This is also example math, not an expected result.
The arithmetic is:
- Source spend: 20 leads × $54.99 per lead = $1,099.80.
- Booked estimates: 20 leads × 25% assumed booking share = 5 booked estimates.
- Cost per booked estimate: $1,099.80 ÷ 5 booked estimates = $219.96 per booked estimate.
- Held estimates: 5 booked estimates × 80% assumed show share = 4 held estimates.
- Cost per held estimate: $1,099.80 ÷ 4 held estimates = $274.95 per held estimate.
The calculation changes as soon as the contractor’s actual booking or show share changes. That is the point. Replace Assumptions A through C with CRM counts, then compare the resulting cost with other sources over the same period and under the same definition of “booked” and “held.”
Do not divide spend by quoted proposals if one source calls any calendar entry a booking and another requires homeowner confirmation. Define the funnel events first. A source can look cheaper simply because its denominator is looser.
Qualification should expose the sales work ahead
A lead seller cannot perform Manual J, choose equipment or confirm rebate eligibility during an introductory call. ACCA describes Manual J as the ANSI-recognized residential load-calculation standard, while ENERGY STAR tells homeowners that proper sizing is essential (ACCA Manual J; ENERGY STAR buying guidance).
What the pre-delivery call can do is separate a real project from an information request. At minimum, ask who makes the decision, where the home is, what system exists, what change they want, why they are considering it now and when they expect contractor contact.
Then ask one neutral incentive question: “Is the project dependent on a rebate, tax credit or financing offer you have already seen?” Record the answer. Do not validate it on the call.
That bar is narrower than technical qualification and more useful than a checkbox. The lead-qualification standard explains what theBuildd confirms before delivery. Your estimator still owns home assessment, design, code, equipment and proposal.
Track the labor that a raw CPL leaves out
Heat-pump lead economics include the labor between handoff and proposal. The U.S. Bureau of Labor Statistics reported a $59,810 median annual wage for heating, air-conditioning and refrigeration mechanics and installers in May 2024 (BLS Occupational Outlook Handbook, checked August 20, 2026).
That national wage is not a fully loaded labor rate, an estimator wage or theBuildd-specific data. It does show why technical time should not be treated as free. Payroll taxes, benefits, vehicles, supervision and opportunity cost require the contractor’s own figures.
Add a small set of operational fields to the source scorecard:
| Funnel event | Field to record | Economic question it answers |
|---|---|---|
| Initial review | Office minutes before first contact | How much screening moved onto the contractor? |
| Phone consultation | Staff role and minutes | Did the lead require education before a site visit made sense? |
| Site survey | Drive time and on-site time | Which source consumes the most field capacity? |
| Design and proposal | Load-calculation, equipment-selection and proposal hours | Which job lanes require the most unpaid pre-sale work? |
| No-show or cancellation | Staff time already committed | What did a booking that never held actually cost? |
Keep wages and staff time separate from the source invoice. Then add them when comparing cost per held estimate or accepted job. A provider that costs more upfront can still cost less at the proposal stage if its qualification removes avoidable office and field work. Your records, not the provider’s label, have to prove that.
Exclusive heat pump leads need their own scorecard
One-buyer distribution removes competition created by the lead provider. It does not remove competing bids the homeowner found independently, fix a poor service-area match or make an incentive-dependent project affordable.
Score the source across the whole cycle:
- Validate the handoff. Confirm the homeowner, residence, service area, project and expected next step.
- Tag the education gap. Record misconception, incentive dependency and unresolved system questions.
- Track estimator use. Count consults, site visits, load calculations and proposals by job lane.
- Follow the sale far enough. Compare qualified surveys, held estimates, accepted work and gross profit.
- Use the written remedy. Report a lead that misses the agreed criteria through the stated process.
AHRI reported that year-to-date U.S. air-source heat-pump shipments through October 2025 were 9.9% below the same 2024 period (AHRI shipment release). That industry shipment figure is not theBuildd-specific data. It is a useful warning against turning broad interest into a fixed forecast of local volume.
Ask for the number, not the adjective. “High intent” matters less than the number of qualified surveys that held, the estimator hours each required and the accepted work that fit your margin.
Buying from theBuildd still requires a controlled test
Every theBuildd lead goes to one buyer and is territory-locked by ZIP code and trade. A five-person in-house team calls each residential homeowner, checks consent and DNC compliance, and qualifies the request before delivery by text and email in under 10 minutes. Bad leads are replaced.
Typical volume is 10 to 15 qualified leads a week, depending on trade, territory size and local demand. This is not a fixed floor. No lead source can promise how many heat-pump projects your exact service area will produce or how your team will close them.
The published pricing is $3,000 monthly or $2,000 billed every two weeks for Lead Generation, and $3,500 monthly for Lead Gen + SEO. The $200 one-time trial includes 4 to 7 exclusive, call-verified leads. A small trial can test handoff quality, but it cannot establish a stable close rate.
Review broader case-study evidence without extrapolating another market’s outcome to yours. Then run heat-pump leads as a separate CRM lane from repair, maintenance and conventional replacement. If you blend them, the shorter HVAC cycles will hide the education and estimator load this work carries.
That is really all there is to it. Buy the handoff that makes the remaining sales work visible, then judge it on your own accepted jobs and gross profit, not on raw inquiries or an incentive headline.
Protect a residential HVAC territory
Bring the ZIP codes and heat-pump work you want. We will explain availability, qualification, one-buyer delivery and replacement before you choose a plan.